Jul 14, 2016
COMPETENCY MODELLING Competencies encompass the behaviours, knowledge, skills, and attributes required for successful performance in a given role. Many HR departments now use competency “frameworks,” “models,” or “maps.” These are ultimately concerned with defining...
Jul 14, 2016
STRATEGIC PLANNING Many organisations view strategic planning as a process for determining where an organisation is headed in the near future, often in the next 3-5 years, but sometimes over an even longer period. The key components of strategic planning typically...
Jul 14, 2016
PERFORMANCE MANAGEMENT Performance management (PM) is broad term coined by Dr. Aubrey Daniels in the late 1970s to describe methods for managing both behaviour and results, two critical elements of what is known as performance. Many authors, consultants and thinkers...
Jul 14, 2016
EMPLOYEE ENGAGEMENT Employee engagement concerns the degree of emotional commitment that an employee has to their job and the organisation as a whole. Engaged employees “go the extra mile” for their company, their colleagues and their customers, while disengaged...
Jul 14, 2016
CHANGE MANAGEMENT Organisations are constantly undergoing change. Whether the change is small and concerns re-working daily processes and procedures, or whether the change involves re-structuring different teams and departments, or even merging together entire...
