JOB BENCHMARKING If a job could talk, it would tell us exactly what sort of person it required for superior performance. Because jobs can’t talk, we’ve had to find other ways to work out what’s important. The hard skills for a job are fairly easy to...
COMPETENCY MODELLING Competencies encompass the behaviours, knowledge, skills, and attributes required for successful performance in a given role. Many HR departments now use competency “frameworks,” “models,” or “maps.” These are ultimately concerned with defining...
INDUCTION An induction program is a critical component of engaging and retaining great people within an organisation. As part of welcoming new employees, companies will typically include safety training, company information, marketplace information, and technical...
RECRUITMENT & SELECTION Recruitment is arguably the most important business function of all. In our global knowledge economy, the only true source of competitive advantage lies in recruiting the best talent. As popular management author Jim Collins notes, “Leaders...
